FAQs

TimberRock Landscape Center

Have a landscaping-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What type of landscaping materials do you sell?

    Our inventory includes a comprehensive range of landscaping materials. You'll find soil, mulch, gravel, decorative stone, sod, plants, and fertilizers. We also stock edging materials and hardscaping items such as pavers and retaining wall blocks.

  • Can I pick up my materials instead of having them delivered?

    You certainly can! We offer a pickup option for all our landscaping materials. We recommend contacting us in advance to verify availability and ensure your materials are prepared for pickup when you arrive.

  • How do I know how much material I need for my landscaping project?

    We offer calculators and guidance to help you estimate material quantities based on your project dimensions. Our staff is also available to assist with accurate measurements and material calculations to ensure you have the right amount for your project.

  • Do you have experts who can help with design or advice?

    Indeed, our staff is well-versed in landscaping and can provide expert advice on design, material selection, and techniques. For larger projects, we also offer professional consultation services.

  • Do you sell landscaping tools and equipment?

    Yes, we stock a diverse selection of landscaping tools and equipment. Our inventory includes essential items such as rakes, shovels, wheelbarrows, and various other landscaping tools.

  • Do you offer landscaping services?

    Yes, we can connect you with reputable landscapers in our network if you need to hire professionals for a specific project.

  • What should I do if I have a problem with my materials?

    If you encounter any issues with your materials, please contact us promptly. Customer satisfaction is our priority, and we'll work diligently to address any quality concerns or delivery problems. We aim to respond to and resolve issues within 48 hours.

  • Are your materials environmentally friendly?

    We prioritize environmental sustainability in our product selection. Many of our landscaping materials are sourced responsibly, and we offer eco-conscious options including recycled mulch, compost, and organic soil.

  • What types of payment do you accept?

    Our accepted forms of payment include credit cards, debit cards, and cash.